Playlist IPTV

Current Service Status

1%

📢 Important Update! 📢

Hello Customer 👋

🔄 Our system operates on the principle of “there is always an alternative.” Some channels may not work on all devices due to different codecs.

🔧 If you experience issues, try different versions: HD, UHD, 4K, 720p, HEVC. Explore alternative channels for the same event! 🌐

👉 Your satisfaction is our priority. Thank you for being part of our community! 🌟

Kind regards,
Optiweb Service Team.

We Answer Your Frequently Asked Questions

Solution: Try using another IPTV app. If the problem persists, connect your device directly to the router with a LAN cable for a more stable connection. You can also use a VPN to bypass potential network restrictions.

Solution: Turn off the WiFi router and IPTV device for 5 minutes. Then turn them back on. For more stability, connect your device to the router with a LAN cable. If the problem continues, contact us to add a VPN to your account.

Solution:

  • Check your internet connection stability with a speed test.
  • Switch from WiFi to a wired Ethernet connection.
  • Restart your router and modem to refresh the connection.
  • Disconnect other devices on the network to free up bandwidth.
  • If you are using the TELEKOM network, contact your ISP or switch to another network such as VODAFON. If the problem persists, contact us to redirect you to another server.

Solution: Restart your device and router. If your MAC address has changed after a power outage, contact us to update it in our system.

Solution:

  • Try another server using your M3U link via: Convert M3U to Xtream Codes.
  • Wait, as the channel might be under maintenance. Contact us via WhatsApp if the issue lasts more than 3 hours.
  • Ensure you are not using the same account on multiple devices.

Reason: This can happen if you uninstalled the app, switched to another app, or due to network changes or power outages.
Solution: Manually save your lists if possible or use backup options within the app. If you switch apps, check if you can import/export your favourites.

Reason: It may be an issue with the app’s cache updates.
Solution: Install one of the recommended apps from our installation guide. Contact us for assistance if the problem persists.

We are here to help you!