Playlist IPTV
📢 Important Update! 📢
Hello Customer 👋
🔄 Our system operates on the principle of “there is always an alternative.” Some channels may not work on all devices due to different codecs.
🔧 If you experience issues, try different versions: HD, UHD, 4K, 720p, HEVC. Explore alternative channels for the same event! 🌐
👉 Your satisfaction is our priority. Thank you for being part of our community! 🌟
Kind regards,
Optiweb Service Team.
We Answer Your Frequently Asked Questions
Solution: Try using another IPTV app. If the problem persists, connect your device directly to the router with a LAN cable for a more stable connection. You can also use a VPN to bypass potential network restrictions.
Solution:
- Check your internet connection stability with a speed test.
- Switch from WiFi to a wired Ethernet connection.
- Restart your router and modem to refresh the connection.
- Disconnect other devices on the network to free up bandwidth.
- If you are using the TELEKOM network, contact your ISP or switch to another network such as VODAFON. If the problem persists, contact us to redirect you to another server.
Solution: Restart your device and router. If your MAC address has changed after a power outage, contact us to update it in our system.
Solution:
- Try another server using your M3U link via: Convert M3U to Xtream Codes.
- Wait, as the channel might be under maintenance. Contact us via WhatsApp if the issue lasts more than 3 hours.
- Ensure you are not using the same account on multiple devices.
Reason: This can happen if you uninstalled the app, switched to another app, or due to network changes or power outages.
Solution: Manually save your lists if possible or use backup options within the app. If you switch apps, check if you can import/export your favourites.
Reason: It may be an issue with the app’s cache updates.
Solution: Install one of the recommended apps from our installation guide. Contact us for assistance if the problem persists.