Refund and Returns Policy – IPTV South Africa
Thank you for choosing IPTV South Africa. We are dedicated to providing exceptional IPTV services. If you need to request a refund or inquire about our returns policy, please review the details below.
Refund Policy
Eligibility for Refunds
- Billing Errors: Refunds will be issued promptly for any incorrect charges.
- Technical Issues: If unresolved technical issues or service disruptions significantly affect your usage, a refund may be issued.
- Trial Period Cancellation: If you cancel within 7 days of purchase, you are eligible for a full refund.
Refunds are not available outside the trial period unless exceptional circumstances apply.
How to Request a Refund
To request a refund, contact our support team at [email protected] with the subject line: “Refund Request.” Please include the following details:
- Your full name
- The email associated with your IPTV South Africa account
- Your subscription plan details
- A description of the issue or reason for the refund
Our support team will review your request and respond within a reasonable timeframe.
Refund Approval and Processing
If approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment method and financial institution.
Returns Policy
As IPTV South Africa offers digital services, there are no physical products to return. If you experience any service issues or have questions, please contact our support team at [email protected] for assistance.
Contact Us
For any questions or clarifications regarding our Refund and Returns Policy, feel free to reach out to us at [email protected]. We are committed to ensuring your satisfaction.
Policy Updates
This policy is subject to change. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
Thank you for choosing IPTV South Africa. Your satisfaction is our priority.